Case Study: TenonTours Unifying Business Operations in Six Weeks
Client Overview:
Client: Tenon Tours
Industry: Travel and Hospitality
Challenge: LemonRock needed to merge their operations with Tenon Tours while maintaining separate business identities and workflows.
Objectives:
Managing large volumes of contact and deal data requiring cleaning and strategic migration
Integrating existing Gravity Forms systems with new Business Unit structures
Maintaining business continuity during the transition
Meeting a strict deadline
Ensuring proper data segregation between business unitsPreserving custom workflows while optimizing for the new structure
Process:
Phase 1: Assessment and Planning (Weeks 1-2)
We began with a comprehensive analysis of both companies' data structures and operational needs. This included:Detailed mapping of data properties requiring synchronization
Assessment of existing Gravity Forms integration points
Analysis of current workflow structures and optimization opportunities
Development of a clear project roadmap with specific milestones
Phase 2: Implementation and Integration (Weeks 3-4)
The core migration phase involved:Systematic data cleaning and preparation for transfer
Strategic implementation of Business Unit structures
Integration of Gravity Forms with new Business Unit frameworks
Initial workflow updates and optimization
Phase 3: Optimization and Launch (Weeks 5-6)
The final phase focused on:Comprehensive workflow testing and refinement
System-wide integration testing
Final adjustments based on test resultsPreparation for seamless go-live transition
Key Achievements:
Operational Efficiency
Successfully migrated all contact and deal data with proper Business Unit assignment
Maintained business continuity throughout the transition
Completed the entire project ahead of the 4 week deadline
Technical Achievement
Integrated all Gravity Forms systems with new Business Unit structure
Optimized workflows across both business units
Established clear data segregation protocols
Business Value
Reduced operational overhead through workflow automation
Improved data accuracy and accessibility
Enhanced reporting capabilities across business units
Conclusion:
The successful implementation of this HubSpot migration has positioned both LemonRock and Tenon Tours for enhanced operational efficiency and scalability. The new integrated system provides:
Improved data management capabilities
Enhanced workflow automation
Better cross-unit collaboration opportunities
Stronger foundation for future growth
This project demonstrates our ability to handle complex HubSpot migrations while maintaining business continuity and meeting tight deadlines. The successful outcome serves as a blueprint for future similar integrations, highlighting the importance of thorough planning, systematic implementation, and continuous stakeholder communication.